Nancy is the Office Manager and practice administrator. She earned her Bachelors of Science in Public Health from Fresno State University and has been the lead on Dr. Heinrich’s team for over 12 years. She manages the day-to-day activities of the office, schedules all surgical procedures and is the acting liaison between patients and the surgical staff. With her years of knowledge in aesthetic surgery, she is committed to making your experience enjoyable and addressing all of your concerns pre- and postsurgery. Nancy is devoted to assisting patients in making educated decisions about surgery, guiding them through the process of scheduling and payment, and answering a variety of questions along the way.